January 9, 2018
Want to be a leader in your marketplace? Then you must invest in customer experience, period. Investing in customer experience guarantees a positive ROI. Why is the customer experience so important to invest in these days? Well, with the amount of competition in every industry and time becoming more and more valuable, the focus is […]
January 2, 2018
How did you feel the last time you ordered something online and had to wait longer than 2 days for it to arrive? Time is much more valuable than we might think – especially as the world continues to evolve and move faster each day. Time is a resource. And unlike other resources that you […]
November 3, 2017
Since when did a random car driven by a stranger requested through a mobile app on our phones become more trustworthy than the neighbor next door? People trust the internet and apps, the endless stream of digital content, and the people they meet online more than they trust their neighbors next door. Why is that? […]
October 26, 2017
Is a majority of one generation within the workplace better than the other? Why are we even arguing who is better? Instead, we should be leveraging strengths instead of arguing about weaknesses. I’ve been hearing a lot of conversation circling around which generation should be considered the “alpha” in the workforce. Is it the Baby […]
October 18, 2017
The modern medium(s) available to transact information in the digital age doesn’t change the need to communicate, they only change the how; and, of course, the speed at which information is distributed and consumed. Cave drawings from the Paleolithic era are some of the earliest forms of communication. Drawings of animals, shapes, and people tell […]
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